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How to report concerns

Effective support for children, young people and families

The revised ERSCP Effective Support for Children and Young People Guidance will be implemented on 1 September 2020. This  new guidance contains details of Thresholds and pathways of support.

In the East Riding of Yorkshire, we believe that every child should have the opportunity to reach their full potential and that children are best supported to grow and achieve within their own families. By working together, we will develop flexible services which are responsive to children’s and families’ needs and provide the right level of intervention at the right time in the least intrusive way.

The threshold guidance below is for all practitioners working together with children and families to provide early help, additional, intensive and specialist support. It outlines the four levels of need and the signs of safety approach we will use to understand the needs of children, young people and their families how they think changes can be made and what they can expect when they seek support or professionals become involved. It also provides guidance for professionals so that they know when they should be working with other professionals and where to go to get additional help and services.

Effective Support for Children and Young People(Pdf 16.17Mb)

Request for Service Form (Word 37.11Kb)

If you need to make a safeguarding contact about a child or young person who is at risk of harm, abuse or neglect or who has significant vulnerabilities they should be referred to Children’s Safeguarding Hub. 

During office hours (Monday to Thursday 08.30am  and 5pm, Friday 8.30 am-4.30pm), you can contact SAPH by telephone on:

Tel: (01482) 395500

Outside Office Hours

Outside of office hours, please contact the emergency duty team on: 

Tel: (01482) 393939

All requests for service must be made in line with GDPR and information sharing principles. - see the information sharing and consent page.

If a child is suffering abuse and requires urgent attention because of immediate danger, call the Police on 999.

Adult Safeguarding

Concerned about adult safety or the welfare of a vulnerable adult, you can access the Safeguarding Adult Website:

Safeguarding Adults

For immediate concerns, telephone the Safeguarding Adults team on:

Tel: (01482) 396940



Act Early is a website for families and friends seeking support about the radicalisation of a loved one. 

It is there to help you share concerns that a friend or loved one might be vulnerable to radicalisation. 

The website contains help and advice for family and friends including.

 • where to go for further information and support

 • the signs of radicalisation

 • what the referral process is for help

 •outlines the police safeguarding role in Prevent

Please go to www.actearly.uk for more information

Managing allegations of abuse made against individuals who work with children and young people in any setting

Everyone working with or connected to children should take allegations of harm and abuse against children and young people seriously.

Any adult working or volunteering with children and young people, at some point, may be the subject of an allegation that they have harmed a child or behaved in a way that suggests they may present a risk to children.  This is a difficult position for all involved.

Every Local Authority has a statutory responsibility to have a LADO who is responsible for co-ordinating the response to concerns that an adult who works with children may have caused them harm. A child is a person under the age of 18 years.

The criteria for making a referral to LADO are that an individual has:

•           Behaved in a way that has harmed a child or may have harmed a child.

•           Possibly committed a criminal offence against or related to a child.

•           Behaved towards a child/children in a way that indicates they may pose risk of harm to children.

•           Behaved or may behave in a way that indicates they may not be suitable to work with children. 

The completed LADO referral form should be emailed to the LADO inbox:

Email LADO@eastriding.gov.uk

For further advice and information please contact the LADO Office on telephone 01482 396999

LADO Guidance leaflet (WORD 53.47Kb opens in a new window)

LADO Referral Form (WORD 110.50Kb opens in a new window)