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Safeguarding Awareness Week - Day 5 - Who to contact if you are worried

User AvatarPosted by Ellie Gray at 28/10/2016 08:33:10

The Early Help & Safeguarding Hub (EHaSH)

If professionals or members of the public are worried about a child or young person or think they might be at risk of harm, abuse or neglect they should contact the Early Help and Safeguarding Hub (EHaSH)  to log their concern and receive advice.

EHaSH will listen to the concern and decide what action needs to be taken.  To help make the right decision, staff may need to gather and share information with other services including the police, education services and health services.

If there is a concern that the child or young person has been harmed or is at risk of harm, EHaSH will share the information with one of the local safeguarding teams to consider what child protection arrangements need to be put in place.

If support isn’t required from one of the local safeguarding teams, EHaSH may decide that an early help assessment may be helpful in identifying any additional needs to inform next steps.  If it is felt that an early help assessment may not initially be appropriate, then EHaSH will seek the family’s consent to forward information on to other services including:

  • ·         Children’s centres (0-8 years)
  • ·         Youth and  family support (9-19 years)
  • ·         Family Information Service Hub (FISH)


Any professional contacting EHaSH to raise concerns will be asked to follow up their telephone enquiry in writing using a confirmation of referral form.

The 10-strong team is based at County Hall, Beverley and shares an office with staff from the Humberside Police Protecting Vulnerable People (PVP) Unit and the East Riding Safeguarding Children Board (ERSCB) Unit. 

Discussions are currently underway with the Child and Adolescent Mental Health Service (CAMHS) to further strengthen working arrangements and joint decision making. 

Facts and Figures

EHaSH receives approximately 1,500 enquiries per month and responds directly to between 25 percent to 33 percent without referring on to other services.  About half of the enquiries received are forwarded on to one of the local safeguarding teams.  The remaining 17 percent to 25 percent receive the offer of early help from either the youth and family support service or one of the local children’s centres.            

Contact details

Telephone: (01482) 395500

E-mail: childrens.socialcare@eastriding.gcsx.gov.uk

9:00am – 5:00pm Monday thru to Thursday and 9:00am – 4:30pm on Fridays. 

Any concerns outside of these hours should be shared with the Emergency Duty Team

Telephone: (01377) 241273

E-mail: emergency.duty.team@eastriding.gcsx.gov.uk